We have updated the help section with a number of new pages answering frequently asked questions. You can still search by keyword by typing into the ‘Search all columns’ field or you can select a tag in the bar to the right. The more popular choices are larger in size. If you have any suggestions for new articles or cannot find your answer, please email: email@example.com
We are happy to welcome our newest team member, Katera Price!
Katera has an extensive background in customer service, previously a Customer Servicec Representative for Consumers Energy while also working at the retail grocery chain, Aldi.
She is a Junior currently working towards her Bachelors in Interior Design. In her free time, she enjoys reading, writing, and painting. Katera will be supporting the clients of Association Voting and Results at Hand, our mobile app solution provider. Again, we are thrilled to have Katera here to assist with all our Association Voting and Results at Hand support needs. We encourage you send her your best wishes and welcome messages in the comments below.
It saddens us to say Wende Crane is announcing her retirement from Association Voting. Please join us in extending best wishes to Wende, who’s last day with AV will be Jan. 31st.
Wende has been with us for the past four years, providing the most excellent customer service. She has built an irreplaceable reputation with our clients over these years. We know she will be dearly missed, but we wish her all the best on her well-deserved retirement.
Going forward, please send all AV communications to our support email at firstname.lastname@example.org. This transition without Wende will be difficult, but she has graciously paved the way for us to continue our success.
Did I vote for Jamie Smith? I CAST my ballot, right? No more emails or calls regarding ballot selections and cast ballot confirmation. AssociationVoting.com has always provided a Voter Confirmation page and an easy to find PRINT button so your voters can save a copy of the voter receipt. But now we also email the Voter Cast Ballot Receipt directly to the voter’s inbox - alleviating any questions regarding selections and counting. To ensure your voters receive the Voter Cast Ballot receipt via email, simply select Voter Receipt in the election set-up process and include email addresses in the Eligible Voter credential list.
Isn’t it infuriating? Voters click through, look around, but forget to cast their ballots.
Our new “Uncast Ballot Catcher” automated announcement is available as an add-on for your election to prompt these voters to click one link from their email to cast their ballot, or return and review their selections on the voting site. 48 hours before the end of your election, an automated reminder goes out to anyone who has an uncast ballot.
Do you have a bylaws requirement of sending a physical letter announcing your election?
AssociationVoting.com now offers print-on-demand postcard announcements! We can send a personalized postcard to your members for $1.50 per US domestic or $2.50 international mailing address. Target all members or just those who don’t have a mailing list.
On-line voting for Home Owner Associations has just been approved in Florida. Let Association Voting (AV) provide your group with an Internet-based online voting system that will meet the criteria of that law while providing your members with an outstanding online voting experience. We can generate unique and secure credentials if you don’t have them (using our Voter Verified announcements), and, even if you don’t have everybody’s email, our Postcard Announcement service can send personalized postcard notifications to any member who does not have email. Groups who have participated in on-line voting with AV find that they have more votes and greater participation in their elections and policy voting activities, than previously with meetings requiring a quorum to proceed.
Contact us today for all of your election needs in the Sunshine State - we are excited for the opportunity to help your association vote online!