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Make 2018 the Year of Explosive Voter Turnout

posted December 05, 2017 by Jonathan

Happy New Year!

Many organizations grapple with voter apathy. While it can be problematic, for an organization whose bylaws require a quorum, it can be detrimental to the opperation of the assocaition. Here is a list of suggestions to increase voter turnout:

  • Online Election: We have seen an increase in turnout for most associations when switching to online elections, but it depends a great deal on where you start as well as what’s on the ballot. Some of our customers have seen a doubling or tripling, and this has allowed some to get over 50% in proxies for a quorum of 50% of the unit owners (HOA EXAMPLE), but others which started low (e.g., less than 5%) saw more engagement but it was not a panacea (e.g., they grew to to 10-15%).
  • Communication Strategy: Associations that have had the best results have used a multi-channel approach to getting the word out, including election information in all the communications (Call to action vote on line it is easier to participate online). Groups that have had a good experience have done an “all of the above” strategy on including in existing communications (E.g., newsletters), posting at common areas, push notifications via app, emailing before the election, emailing at the start of the election, and emailing during the election.
  • Incentives: We have a group that had a change in management, but continued with the following program their first Voting Manager set up to move turnout from apathy to a quorum: They reward voting participation by providing a 10% discount on their association fee in the month after the close of the election.
  • Multi-Year Proxies: One of the newest things we’ve heard of is multi-year proxies. We haven’t seen this in practice much as of yet, but the idea is, get the proxy, keep it on file for five years, and the board is authorized to vote a quorum/present for that person, so that you’re able to get to the quorum without them taking a position on any particular issue. For this one, you’d have to ask your association counsel, because this is a new thing that is not allowed everywhere, and we have the impression it’s a minority of places where it’s allowed.
  • Single Sign On (SSO): Make it easy for your members to vote directly from your AMS or mobile app with SSO. AV integrates with the R@H app platform and iMIS to eliminate extra steps for your voters!

Posted in Non-Profit, Online Voting, Product Launch,

Updated Help Section

posted September 01, 2017 by Tony

We have updated the help section with a number of new pages answering frequently asked questions. You can still search by keyword by typing into the ‘Search all columns’ field or you can select a tag in the bar to the right. The more popular choices are larger in size. If you have any suggestions for new articles or cannot find your answer, please email:

Help Screen
Help Screen

Posted in About,

Updated Uploader Interface

posted March 30, 2017 by Jonathan

​We have updated the interface for the uploader to improve tracking of your progress through the upload process. Here’s an example of our new status indicator:

Uploader Status Indicator
Uploader Status Indicator

Posted in Features,

Meet Our New Support Staff Member: Katera

posted February 14, 2017 by Jonathan

We are happy to welcome our newest team member, Katera Price!

Katera has an extensive background in customer service, previously a Customer Servicec Representative for Consumers Energy while also working at the retail grocery chain, Aldi.

She is a Junior currently working towards her Bachelors in Interior Design. In her free time, she enjoys reading, writing, and painting. Katera will be supporting the clients of Association Voting and Results at Hand, our mobile app solution provider. Again, we are thrilled to have Katera here to assist with all our Association Voting and Results at Hand support needs. We encourage you send her your best wishes and welcome messages in the comments below.

Posted in

Wishing Wende Well on Her Retirement

posted January 24, 2017 by Jonathan

It saddens us to say Wende Crane is announcing her retirement from Association Voting. Please join us in extending best wishes to Wende, who’s last day with AV will be Jan. 31st.

Wende has been with us for the past four years, providing the most excellent customer service. She has built an irreplaceable reputation with our clients over these years. We know she will be dearly missed, but we wish her all the best on her well-deserved retirement.

Going forward, please send all AV communications to our support email at This transition without Wende will be difficult, but she has graciously paved the way for us to continue our success.

Posted in

Cast Ballot Receipt NOW available via EMAIL!

posted February 03, 2016 by Jonathan

​Did I vote for Jamie Smith? I CAST my ballot, right? No more emails or calls regarding ballot selections and cast ballot confirmation. has always provided a Voter Confirmation page and an easy to find PRINT button so your voters can save a copy of the voter receipt. But now we also email the Voter Cast Ballot Receipt directly to the voter’s inbox - alleviating any questions regarding selections and counting. To ensure your voters receive the Voter Cast Ballot receipt via email, simply select Voter Receipt in the election set-up process and include email addresses in the Eligible Voter credential list.

Posted in Features, Online Voting, Product Launch,

Catch those forgetful voters!

posted November 30, 2015 by Jonathan

Isn’t it infuriating? Voters click through, look around, but forget to cast their ballots.

Our new “Uncast Ballot Catcher” automated announcement is available as an add-on for your election to prompt these voters to click one link from their email to cast their ballot, or return and review their selections on the voting site. 48 hours before the end of your election, an automated reminder goes out to anyone who has an uncast ballot.

This is available now for only $75 per election.

Posted in Add-on services,

Postcard Announcements

posted November 24, 2015 by Jonathan

Do you have members who don’t have valid emails?

Do you have a bylaws requirement of sending a physical letter announcing your election? now offers print-on-demand postcard announcements! We can send a personalized postcard to your members for $1.50 per US domestic or $2.50 international mailing address. Target all members or just those who don’t have a mailing list.

Minimum $100 postcard order. Ask about it today!

Posted in Add-on services,